Terms and Conditions
1. Introduction
Your use of our website indicates your acceptance of the terms, set out below. They are legally binding, and you accept and agree to them by using this website.
We may change these terms of use from time to time without prior notice, so please review them each time you use this website.
2. Our Products
We endeavor to ensure that the content and information we place on our Website is correct, but pictures, colour and sizing are for guidance only. We may make changes to the products at any time without notice.
3. Prices and Payment
The prices of any products will be as quoted on our Website from time to time, except in cases of obvious error.
Prices include VAT, but exclude delivery charges which will be automatically calculated and added to your order.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
We cannot accept your order until you have paid for it in full. Payment can be made by most major credit or debit cards.
By using a credit/debit card to pay for your order, you confirm that the card being used is yours.
4. Ordering
Ordering will be by adding items to your electronic ‘basket’, and you will have the opportunity to review and amend before continuing to the ‘checkout’.
We will acknowledge your order, but this constitutes an offer and acceptance of your order, only occurs in English when we email confirming that the goods have been dispatched at that point a legally binding contract between us will exist, consisting of A) Your order, B) These terms and conditions, C) Our dispatch confirmation. We may decline to accept any order without reason or liability. We may also require age verification for certain items.
5. Delivery
See our delivery service
6. Cancellations, Exchanges and Refund Policy
See our policy
7. Law & Jurisdiction
Any dispute resulting from our contract with you will be governed by English Law and only in the courts of England and Wales.
Privacy
Information will be collected about you when you use our Web Site through inputting information and by the use of cookies. Further information can be found in our Privacy Policy.
8. Links
Our Website includes links, allowing you to visit third party websites. We are not responsible for the content or use by you of any third party site.
9. Intellectual Property
All rights, including copyright for this Website are owned by or licensed to Kent Wool Growers Ltd.
Any use of this Website or its contents, other than printing or downloading content for your own personal and non-commercial use is prohibited.
10. Legal Identity
Kent Wool Growers is the trading name of Kent Wool Growers Ltd.
The site is owned and operated by Kent Wool Growers Ltd, registered in England and Wales, company number IP07785R
The registered office is Brundrett House, Tannery Lane, Ashford, Kent TN23 1PN
11. Contact Us
Email at customerservices@kentwoolgrowers.co.uk
Phone 01233 648068 between 8.00am - 5pm Monday - Friday
Write to us at Kent Wool Growers Ltd., Brundrett House, Tannery Lane, Ashford, Kent TN23 1PN
VAT Registered GB202121837